Privacy Policy

To use our online booking system you are required to register certain information, including your name and email address. Your registration details and any personal information supplied by you to us will be used by us in accordance with these terms and conditions you tick the box to agree to before sending the booking request to us. You will receive emails and/or text messages related to the fulfilment of your booking and your use of the booking system and we may use your personal information for that purpose.

In addition, if you ticked the box to receive offers via email at the time of your booking, you may also receive information and special offers regarding future bookings, products or offers provided by us and/or our booking partner.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at hello@springtidecharlestown.co.uk

If you submitted your contact details (including your email address) when completing our Customer Feedback Form, we will only contact you with reference to your feedback.

Personal data is only retained for as long as necessary to fulfil the purposes for which it was collected, including for purposes of satisfying any legal, accounting or reporting requirements. Personal data is used only for the purposes for which it was collected. All data is securely stored.